Privacy Policy

1. Introduction

FirePlans Design & Drafting Solutions(“FirePlans”, “we”, “us”, or “our”) respects your privacy. This policy explains what information we collect through https://fireplans.in, how we use it, and the choices you have.

2. Information We Collect

• Contact details you submit through our forms, chat widget, or email (name, email address, phone number, company, and project details).
• Files or drawings you upload to us for quoting or drafting purposes.
• Basic usage data collected automatically (pages visited, browser type, device information) to help us improve the site.

3. How We Use Your Information

• To respond to inquiries and provide quotes or drafting services.
• To communicate project updates, invoices, and deliverables.
• To improve our website, services, and customer experience.
• To comply with legal obligations where applicable.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (e.g. hosting, email, or analytics providers), and only to the extent necessary for them to perform their services, or when required by law.

5. Data Retention & Security

We retain project files and contact information for as long as reasonably necessary to fulfil the purposes described above, or as required by law. We take reasonable technical and organizational measures to protect your information, though no method of transmission or storage is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at fireplans.in@gmail.com.

7. Cookies

Our website may use essential cookies to ensure core functionality. We do not use cookies for third-party advertising.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For questions about this policy, contact us at fireplans.in@gmail.com or +91 96236 40533.